Personal information is information about you that can be used to identify you. For example, personal information may include your name, postal address, telephone number, email address, and other information necessary to process any order made by you.
We do not collect personal information about you when you visit our Website. We may track information provided to us by your browser. In addition, we may gather information about you that is automatically collected by our web server.
We also collect the information you provide to us when you subscribe to our mailing list, fill out a survey or questionnaire, or otherwise contact us.
Collecting and using personal information
The information we receive allows us to tailor what we do and our Website in order to improve it, and it also enables us to customise the content and layout of our pages, notify you about updates to our Website, and also provide you with relevant information should you consent to receive it.
The information you supply to us is also added to our database. You may receive periodic correspondence from us. You can request to not receive such correspondence from us at any time by contacting us via the email below or by clicking the “unsubscribe” link on any email you receive from us.
Storing personal information
The personal information which we collect from you may be stored by us in various forms including both electronic and hardcopy. We take reasonable steps designed to maintain the security of any personal information which we have stored, including taking reasonable steps to prevent loss, misuse and unauthorised access, use, modification, disclosure, alteration, or destruction of such information.
Please be aware however that any online transmission of information over the internet is never entirely secure and may be prone to error or attacks by third parties. Therefore, we cannot guarantee the security or accuracy of any personal information that you transmit to us through our Website.
Dealing with complaints and requests
You may request access to Personal Information about you that we hold, and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it. You can contact us by email. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
“Cookies” and how we use them
Visitors to our Website from outside Australia
Other things to consider
Last updated: 5 August 2021