Privacy Policy

This Privacy Policy relates to our website at ignitedata.com.au (the Website).  Please read this Privacy Policy carefully before you provide any personal information to us or otherwise use our Website.

When you use our Website and provide any personal information to us, you are consenting to the collection, use, disclosure and storage of that information in accordance with this Privacy Policy.

Personal information 

Personal information is information about you that can be used to identify you. For example, personal information may include your name, postal address, telephone number, email address, and other information necessary to process any order made by you.

We do not collect personal information about you when you visit our Website.  We may track information provided to us by your browser.  In addition, we may gather information about you that is automatically collected by our web server. 

We also collect the information you provide to us when you subscribe to our mailing list, fill out a survey or questionnaire, or otherwise contact us.  

Collecting and using personal information 

The information we receive allows us to tailor what we do and our Website in order to improve it, and it also enables us to customise the content and layout of our pages, notify you about updates to our Website, and also provide you with relevant information should you consent to receive it.

The information you supply to us is also added to our database. You may receive periodic correspondence from us. You can request to not receive such correspondence from us at any time by contacting us via the email below or by clicking the “unsubscribe” link on any email you receive from us.

We do not collect or store credit card numbers that you may submit in connection with online services through our Website. Any credit card information that you submit for such online payments is collected by the particular payment transaction facility through a separate website. We have no control over that third party website, or access to your credit card information submitted there. We encourage you to review the privacy policy governing that third party website before providing your payment details.

Storing personal information

The personal information which we collect from you may be stored by us in various forms including both electronic and hardcopy. We take reasonable steps designed to maintain the security of any personal information which we have stored, including taking reasonable steps to prevent loss, misuse and unauthorised access, use, modification, disclosure, alteration, or destruction of such information.

Please be aware however that any online transmission of information over the internet is never entirely secure and may be prone to error or attacks by third parties. Therefore, we cannot guarantee the security or accuracy of any personal information that you transmit to us through our Website.

Dealing with complaints and requests

You may request access to Personal Information about you that we hold, and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it. You can contact us by email. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.

“Cookies” and how we use them

A “cookie” is a small data file stored on your computer. We place a unique identifier in the cookie and use the cookie to connect your computer with the information we store for you in our database. We do not use cookies to store any of your personal or financial information on your computer.

Visitors to our Website from outside Australia

As Ignite Data Solutions is located in Australia, we have written our Privacy Policy to satisfy Australian regulations. By using the Website, you agree to the level of privacy protection set out in this Privacy Policy.

Other things to consider

This Website contains links and references to external websites. Please be aware that we do not control external websites and that this Privacy Policy does not apply to those websites. We encourage you to read the privacy policy of each website that you visit. 

Ignite Data Solutions also uses interfaces with social media sites such as LinkedIn.  If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to our Website with other Personal Information.

We reserve the right to modify this Privacy Policy at any time.  Changes and clarifications will take effect immediately upon their posting on the website. 

Contacting us

If you have any questions about this Privacy Policy, please contact us by email at communications@ignitedata.com.au.

Last updated: 5 August 2021